Effective Date: 04/01/2026
Welcome to Crest Authority. These Terms of Service govern your access to and use of our website, services, content, and any related communications, tools, or deliverables provided by Crest Authority. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use this website or our services.
1. Services
Crest Authority provides consulting, implementation, setup, customization, support, and related services for business systems, including but not limited to automation workflows, AI-assisted tools, CRM systems, lead management tools, communication tools, digital marketing systems, and related business technology solutions.
The specific scope of services provided to each client will be described in a separate proposal, invoice, statement of work, service agreement, order form, or other written agreement. If there is any conflict between these Terms and a signed client agreement, the signed client agreement will control.
2. Eligibility
By using this website or purchasing services from us, you represent that you are at least 18 years old and are legally able to enter into binding agreements on behalf of yourself or your business.
3. No Guarantee of Results
We provide services intended to support operational efficiency, communication, lead handling, marketing processes, and business systems. However, we do not guarantee any specific outcome, including increased revenue, increased leads, increased conversions, improved rankings, business growth, or uninterrupted system performance.
Any examples, case studies, projections, or past results shared by Crest Authority are for illustration only and are not a promise or guarantee of future results.
4. Client Responsibilities
To perform our services effectively, you agree to:
Provide accurate and complete information
Provide timely access to necessary accounts, systems, platforms, and materials
Maintain the security of your own passwords, logins, devices, and internal systems
Review and approve materials, workflows, messaging, or automations before deployment when requested
Use the implemented systems in compliance with applicable laws, platform rules, and industry standards
You are solely responsible for the accuracy, legality, and appropriateness of the content, contacts, data, messages, campaigns, and business practices used in connection with your business.
5. Third-Party Platforms and Tools
Our services may involve the use of third-party software, platforms, integrations, communication providers, AI tools, analytics tools, payment providers, or other external services. Crest Authority does not own or control those third-party services and is not responsible for their uptime, functionality, pricing, policy changes, service interruptions, security incidents, or terms.
Your use of third-party services is subject to the terms, conditions, and policies of those providers. You are responsible for reviewing and complying with those third-party terms.
We are not liable for losses, delays, errors, suspensions, account restrictions, message deliverability issues, or interruptions caused by third-party platforms or providers.
6. AI and Automation Services
Some services may include the setup or implementation of automation systems, AI-assisted workflows, chat tools, communication systems, or decision-support tools. These systems may produce errors, incomplete outputs, unexpected behavior, inaccurate content, or unintended results.
You acknowledge that AI and automation tools require human oversight. You are responsible for reviewing and monitoring outputs, communications, and business actions generated through these systems before relying on them in your business.
Crest Authority is not responsible for client losses or claims arising from unchecked AI-generated content, automated actions, workflow errors, or the use of outputs without appropriate review.
7. Communications Compliance
If your services involve email, SMS, voicemail, calling, lead outreach, customer messaging, review requests, or other communications, you are solely responsible for complying with all applicable laws, rules, and regulations, including consent, opt-in, opt-out, disclosure, privacy, telemarketing, and recordkeeping requirements.
Crest Authority does not provide legal advice regarding compliance obligations. You agree to obtain your own legal review where needed before using communication systems or campaigns.
8. Fees and Payment
Fees for services will be set out in a proposal, invoice, service agreement, subscription plan, or other written arrangement. Unless otherwise stated:
All fees are in U.S. dollars
Payments are due according to the payment terms listed on your invoice or agreement
Late payments may result in paused work, suspended access, or termination of services
Fees paid are non-refundable unless otherwise stated in writing
If services are subscription-based, recurring services will continue until canceled according to the agreed cancellation terms.
You are also responsible for any third-party software, subscription, usage, messaging, hosting, advertising, domain, or platform fees unless expressly stated otherwise in writing.
9. Intellectual Property
All content, materials, processes, documentation, branding, graphics, copy, strategy documents, and other materials on this website are owned by or licensed to Crest Authority and are protected by applicable intellectual property laws.
During a client engagement, unless otherwise agreed in writing:
Crest Authority retains ownership of its pre-existing materials, frameworks, templates, methods, internal systems, and know-how
Upon full payment, the client may use final deliverables created specifically for that client for their internal business use
The client may not resell, repackage, reproduce, or distribute our proprietary systems, templates, or materials without written permission
You retain ownership of the content, brand assets, data, and materials you provide to us. You grant us a limited right to use those materials solely for the purpose of providing services to you.
10. Confidentiality
Each party may receive non-public, confidential, or proprietary information from the other. Both parties agree to use such information only as necessary for the business relationship and not disclose it to third parties except as required to perform services or as required by law.
This section does not apply to information that is publicly available, already known without confidentiality obligations, or independently developed without use of confidential information.
11. Data and Privacy
Your use of this website is also subject to our Privacy Policy. By using this website or our services, you acknowledge that internet transmissions and digital systems are never completely secure. While we take reasonable measures, we cannot guarantee absolute security of data, systems, or communications.
You are responsible for maintaining backups of your important data unless we have expressly agreed in writing to do so.
12. Website Use
You agree not to:
Use this website for any unlawful purpose
Interfere with or disrupt the website or related systems
Attempt to gain unauthorized access to any part of the website or connected systems
Copy, scrape, reproduce, or exploit website content without permission
Misrepresent your identity or submit false information through our forms
We reserve the right to restrict or terminate access to the website at any time for misuse, security reasons, or violation of these Terms.
13. Disclaimer of Warranties
This website and all services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Crest Authority disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
We do not warrant that the website or services will be uninterrupted, error-free, secure, or free from harmful components.
14. Limitation of Liability
To the fullest extent permitted by law, Crest Authority will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, reputational harm, or loss of opportunities, arising out of or related to your use of the website or our services.
To the fullest extent permitted by law, Crest Authority’s total liability for any claim arising out of or relating to the website or services will not exceed the amount paid by the client to Crest Authority for the specific services giving rise to the claim during the three months preceding the event giving rise to the claim.
15. Indemnification
You agree to defend, indemnify, and hold harmless Crest Authority and its owners, officers, contractors, employees, affiliates, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of the website or services
Your violation of these Terms
Your business operations, campaigns, messages, or customer interactions
Your violation of any law, regulation, or third-party rights
Any content, data, contacts, or materials you provide or use in connection with our services
16. Termination
We may suspend or terminate access to our website or services at any time, with or without notice, if you violate these Terms, fail to pay fees when due, misuse the services, or create legal, financial, or reputational risk.
You may stop using the website at any time. Termination of a client relationship does not eliminate obligations that by nature should survive termination, including payment obligations, confidentiality obligations, limitation of liability, indemnification, and intellectual property protections.
17. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or the services shall be brought in the state or federal courts located in [Insert County and State], and both parties consent to the jurisdiction of those courts.
18. Changes to These Terms
We may update these Terms from time to time by posting the revised version on this page and updating the Effective Date above. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.
19. Contact Information
If you have questions about these Terms, please contact:
Website: crestauthority.com
Business Name: Crest Authority
Contact Email: [email protected]
Mailing Address: 1 N 1400 E, Pleasant Grove, UT 84062